The expansion of ICT (Information Technology and Communications) in all areas and levels of our society has occurred, for several decades, at high speed and is an unstoppable process as new technological elements and applications that motivate appear to the users, to the companies and institutions to make use of them, discarding the previous ones – although they coexist during some time -, either by their obsolescence, or by the lack of benefits that make them inadequate to satisfy the greater current requirements.
Although, most users accept these new advances as something beneficial and useful to facilitate their daily work, leisure and communication, there are others who are reluctant to adopt them, due to ignorance or lack of attractive commercial offer, because they face them something new and unknown, or they are asked to acquire new and sometimes expensive equipment, something they are not always willing to address. In these cases, there is what can be called “the digital divide”, which marks a differentiation between one and other users.
Facilitate access to information
Once this brief introduction has been made, we can say that what brings new technologies to society is to facilitate access to information, effectively and immediately, by using the infrastructures that telecommunications operators have developed and implemented. , through advanced devices with very powerful hardware and software and friendly interfaces, which allow access to many applications and content developed by themselves or by third parties.
Thus, currently we all use broadband networks, both fixed and mobile, that allow us to access the Internet, or use the 3rd or 4th mobile network (5th in the near future) Generation, to communicate, watch multimedia content, play online or send messages, using smartphones, tablets, audiovisual devices, or any other means. Also, it is already a reality, but in the future, the so-called Internet of Things (IoT), which facilitates millions of autonomous devices, without the need for human intervention, can exchange information between them. According to Gartner, it is estimated that by 2020 there will be around 20.4 billion devices connected worldwide.
Many are the technological concepts that are marking the digital consolidation, but if there is one that affects all of them and whose application will begin to mark the future becoming, as can be appreciated by all current news, it is the power of the data – defined as the 21st Century gold – and its management, what is known as “Big Data,” along with a whole new regulation: GDPR (General Data Protection Regulation), PSD2 (Payment Services Directive 2), whose application increases security levels and improves risk management, to improve competition, innovation and consumer protection.
The proliferation of social networks
A phenomenon that has led to the introduction of new technologies is the proliferation of social networks, such as Facebook, Instagram, LinkedIn, YouTube, etc. that along with messaging applications such as WhatsApp and other similar ones, among all segments of the population, which have hundreds of millions of users worldwide. These applications generate a lot of traffic, since the consumption of multimedia content – thanks to broadband infrastructure and the offer of so-called flat rates – is increasing, so both external and internal networks in buildings have to be prepared to support it, something possible to recent technical advances and the adoption of common standards that allow compatibility and interoperability between various devices.
Another impact that new technologies are causing is the paradigm shift in traditional commerce, which has led to electronic commerce (e-commerce and mobile marketing), with Amazon as the undisputed leader, and also in banking (e-banking), which results in the closure of numerous physical offices and customer service and carrying out operations through the Internet, without forgetting the Public Administration, which facilitates the completion of numerous procedures and procedures for citizens online, which saves a lot of time and money.
All these advances generate a great impact on society, due to their consequences, whether economic, political, social and cultural, without forgetting the possible replacement of many jobs by the arrival of robots and artificial intelligence, which is something that we have to start worrying. In short, it is possible to ensure that ICTs facilitate connectivity (now at 5G speeds), allow us to develop our knowledge, carry out procedures and exchange information with other people or machines, regardless of distance, through tools and applications – the famous apps– available on the Internet or other networks, and to smart devices, high power, reasonable cost and ease of use.